21 Grams helps companies reduce their postage costs, improve control, and simplify workflow for producing and sending out mail. Our services offer real time postage optimisation, joint enveloping, and postage invoice verification; ensuring the lowest cost for each mailing run, with increased quality - we call it "Postal Management"
Headline: 21 Grams win the coveted 2010 Customer Service World Mail Award
Summary: 21 Grams have won the coveted 2010 Customer Service World Mail Award for it's C/O (Care Of) administration service that provides end to end postage cost control - a significant offering for mailers to better manage their postage/costs, and reduce postal related administrative costs and claims.
21 Grams have won the coveted 2010 Customer Service World Mail Award for it's C/O (Care Of) administration service that provides end to end postage cost control - a significant offering for mailers to better manage their postage/costs, and reduce postal related administrative costs and claims. 21 Grams were on a prestigious shortlist, accompanied by Post Denmark and Australia Post - judging criteria was based upon those companies that demonstrated delivering exceptional and industry-leading customer service.
"I believe that the World Mail Awards scheme is the first class incentive to encourage excellence and best practice among world's postal organisations" - Thomas Leavey, Former Director General, Universal Postal Union (UPU)
The C/O service developed by 21 Grams provides an answer to many questions relating to postal revenue protection - wide-spread application of the creative software tool, iSortT, and the C/O service could increase the level of confidence towards postal operators, especially in the liberalised European markets, where we see a significant increase in postal governance requirements for mailers.
21 Grams C/O administration service provides a service for managing companies' current and future Postal operator agreements. This end to end postage cost control C/O service provides monitoring, control and billing through managed mail submissions to one or more Postal operators that the company has agreements with.
A pre-requisite for the administration services is that the iSortT software platform is installed and operational at your Print operator, either an in-house print & mail centre or at your selected external print & mail partner.
21 Grams thereby helps companies find and eliminate errors in postage administration, through the effective use of iSortT technology, to provide better control of their postal and print & fulfilment operators, less postal related administrative work and much easier budgeting for future purchasing of postage.
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